Runo alternativeSalesEar vs Runo
The short answer: Runo is a SIM-based calling CRM with AI call summaries. SalesEar is built for call analytics: it records on every major Android brand, analyzes calls in 50+ languages, and coaches on what was said and how it was said. Choose Runo for a CRM and dialer; choose SalesEar to understand every call.
SalesEar and Runo at a glance
| Feature | SalesEar | Runo |
|---|---|---|
| Main job | AI call analytics and coaching | Calling CRM with dialer and lead management |
| Call recording on Android 11+ | Every major Android brand, including Google Dialer phones | Samsung only (not Core series). Other brands get CRM and call tracking without recording |
| AI call analysis | Transcript, call score, objections, intent, follow-up gaps, prices quoted and a coaching note on every call | Call summary, agent and customer sentiment, call quality score |
| Voice delivery coaching | Pitch, pace, tone, melody, volume and pause on every Deep Analysis call (Pro and above) | Not published |
| Indian languages | 50+, including Hindi, Gujarati, Marathi, Tamil and Bengali, with Hindi-English code-switching | “Multiple languages” (no list published) |
| Speaker-labelled transcript | Yes, in Deep Analysis | Not published |
| Scoring against your own script | Custom SOP scoring (Business plan) | Compliance is one input to the call quality score |
| Telephony | Native SIM calls plus Exotel, Ozonetel (coming soon). Virtual numbers via VoiceLink (coming soon). | SIM calls, plus Runo’s own cloud telephony add-on |
| CRM, lead capture, auto-dialer | Not a CRM; runs alongside the one you use | Built in |
| iPhone | Not supported (Android only) | CRM works; SIM calls are not tracked or recorded |
| Pricing | From ₹999 per user per month, published, with AI analysis hours included in every seat | Not published; shown after choosing country, telephony and plan |
| Free trial | 14 days, up to 5 agents, no card | 10 days, no card |
Runo details are taken from Runo’s public website and were last checked on 30 October 2026. Products change, so check the sources below before deciding.
Where SalesEar is different
Recording on every Android brand
SalesEar records and analyzes calls on every major Android brand, including Samsung, Xiaomi, Redmi, Realme, Vivo, Oppo, Motorola, OnePlus and Pixel, and on phones that use the Google Dialer. Agents keep their own numbers and dialer, and nothing changes in how they call.
How it was said, not just what
Deep Analysis rates the agent’s pitch, pace, tone, melody, volume and pause on every call, so coaching covers delivery as well as content. Included in Pro and above.
SIM and cloud calls in one place
SIM calls from agents’ phones and cloud calls through Exotel, Ozonetel (coming soon) are analyzed side by side, so mixed teams get one view.
Which one should you choose?
Choose Runo if
- You mainly need a CRM: lead capture, distribution and an auto-dialer
- Your whole team uses Samsung phones, or you are happy to move calls to cloud telephony
- Some of your agents use iPhones for CRM work
Choose SalesEar if
- Your agents use a mix of Xiaomi, Vivo, Realme, Motorola, OnePlus or Pixel phones
- You want coaching on how agents sound, not only a summary of what was said
- You sell in Hindi, Gujarati or other Indian languages and need accurate transcripts
- You use Exotel and want those calls analyzed with your SIM calls
Common questions
What is the difference between SalesEar and Runo?
Runo is a calling CRM: it manages leads, dials and follow-ups, and adds AI call summaries. SalesEar is a call analytics product: it records calls on every major Android brand and scores, transcribes and coaches on each one, including voice delivery. Teams can keep their CRM and add SalesEar for call insight.
Does SalesEar record calls on non-Samsung phones?
Yes. SalesEar records and analyzes calls on every major Android brand, including Samsung, Xiaomi, Redmi, Realme, Vivo, Oppo, Motorola, OnePlus and Pixel, and on phones that use the Google Dialer. Runo’s FAQ lists call recording on Android 11 and above as Samsung only.
Is SalesEar a good Runo alternative?
If your priority is understanding what happens on calls, yes: SalesEar gives deeper analysis, voice delivery coaching and wider device support, with published per-user pricing. If you mainly need a CRM with lead capture and an auto-dialer, Runo may suit you better.
Sources
- Runo FAQ (device support, iOS, integrations)
- Runo pricing
- Runo blog: AI tools for sales call analysis (Runo’s AI features)
Last checked . Runo is a trademark of its owner. SalesEar is not affiliated with Runo.