Frequently asked
questions.
Everything people ask us about SalesEar: pricing, languages, VoIP, and how we compare to Gong and Convin. New here? Read about SalesEar first.
General
SalesEar is an AI-powered sales call analytics platform that transcribes, analyzes, and scores phone conversations to improve agent performance and conversion rates.
Sales teams, call centers, real estate agencies, insurance companies, loan DSAs, auto dealerships, and any organization with phone-based sales.
Upload call recordings from native SIM calls or any source → AI transcribes in 50+ languages → AI analyzes sentiment, intent, objections, and compliance → Agents get scored with coaching insights → Managers see team analytics. See our how-it-works page for details.
Technical
No. SalesEar works with native SIM phone calls and uploaded recordings. Your agents use their regular phone.
50+ languages including Hindi, Gujarati, Marathi, Arabic, Spanish, English, and more. Specialised accuracy for Indic languages and code-switched conversations (Hindi-English, Gujarati-English, etc.).
Yes. Code-switched and multilingual conversation support is a core feature.
Yes, through Deep Analysis mode, which uses our premium AI engine for speaker diarization. It identifies who said what throughout the call.
A premium analysis mode with speaker diarization and detailed turn-by-turn coaching insights. Available on Pro plan and above.
Standard analysis uses a high-speed multilingual transcription engine for fast turnaround across 50+ languages. Deep analysis is powered by Sarvam AI, India's sovereign AI platform, using their Saaras speech-to-text API for speaker-separated transcription across 22 Indian languages. SalesEar is part of the Sarvam Startup Program.
Call analysis, scoring, and coaching recommendations are generated by Claude Sonnet from Anthropic. The AI reads the transcript and produces a performance score, intent classification, objection list, and specific coaching suggestions for each call.
Comparison
Gong requires VoIP integration, focuses on English enterprise sales, and is priced for large organizations. SalesEar works with native phone calls, supports multilingual conversations, and is priced for SMB teams.
Convin.ai targets enterprise call centers. SalesEar targets SMB sales teams (5-30 agents) with native call support and affordable pricing.
Fireflies focuses on meeting transcription and note-taking. SalesEar is purpose-built for sales call analytics with scoring, coaching, and compliance monitoring.
Pricing
Every new signup gets a 14-day free trial with Pro features. Per-user plans start at ₹999/user/month. Transcription hours scale with your team size. See the pricing page for full details.
Yes. Every new account gets 14 days of Pro features: full analysis hours, up to 5 agents, and all Pro capabilities. No credit card required. Visit the signup page to get started.
Yes. Standard Analysis hour packs and Deep Analysis hour packs are available for purchase.
Data & Privacy
Yes. Call recordings and transcripts are stored securely. SalesEar does not share your data with third parties.
SalesEar is built by AppUnik, an AI-first software company based in Ahmedabad, India. Deep multilingual transcription is powered by Sarvam AI. Call analysis and coaching insights are powered by Claude Sonnet from Anthropic.