Question 1

What is SalesEar?

Accepted Answer

SalesEar is an AI-powered sales call analytics platform that transcribes, analyzes, and scores phone conversations to improve agent performance and conversion rates.

Question 2

Who is SalesEar for?

Accepted Answer

Sales teams, call centers, real estate agencies, insurance companies, loan DSAs, auto dealerships, and any organization with phone-based sales.

Question 3

How does SalesEar work?

Accepted Answer

Upload call recordings from native SIM calls or any source → AI transcribes in 50+ languages → AI analyzes sentiment, intent, objections, and compliance → Agents get scored with coaching insights → Managers see team analytics.

Question 4

Does SalesEar require VoIP or a special dialer?

Accepted Answer

No. SalesEar works with native SIM phone calls and uploaded recordings. Your agents use their regular phone.

Question 5

What languages does SalesEar support?

Accepted Answer

50+ languages including Hindi, Gujarati, Marathi, Arabic, Spanish, English, and more. Specialised accuracy for Indic languages and code-switched conversations (Hindi-English, Gujarati-English, etc.).

Question 6

Can SalesEar transcribe calls where the speaker switches between Hindi and English?

Accepted Answer

Yes. Code-switched and multilingual conversation support is a core feature.

Question 7

Does SalesEar support speaker identification?

Accepted Answer

Yes, through Deep Analysis mode which uses our premium AI engine for speaker diarization — identifying who said what throughout the call.

Question 8

What is Deep Analyse?

Accepted Answer

A premium analysis mode with speaker diarization and detailed turn-by-turn coaching insights. Available on Pro plan and above.

Question 9

How is SalesEar different from Gong?

Accepted Answer

Gong requires VoIP integration, focuses on English enterprise sales, and is priced for large organizations. SalesEar works with native phone calls, supports multilingual conversations, and is priced for SMB teams.

Question 10

How is SalesEar different from Convin.ai?

Accepted Answer

Convin.ai targets enterprise call centers. SalesEar targets SMB sales teams (5-30 agents) with native call support and affordable pricing.

Question 11

How is SalesEar different from Fireflies AI?

Accepted Answer

Fireflies focuses on meeting transcription and note-taking. SalesEar is purpose-built for sales call analytics with scoring, coaching, and compliance monitoring.

Question 12

How much does SalesEar cost?

Accepted Answer

Plans start at ₹6,999/month for 5 agents with 150 hours of transcription.

Question 13

Is there a free trial?

Accepted Answer

Sign up to explore the platform.

Question 14

Can I buy additional transcription hours?

Accepted Answer

Yes. Standard Analysis hour packs and Deep Analysis hour packs are available for purchase.

Question 15

Is my call data secure?

Accepted Answer

Yes. Call recordings and transcripts are stored securely. SalesEar does not share your data with third parties.

Question 16

Who built SalesEar?

Accepted Answer

SalesEar is built by Appunik, an AI-first software development company based in Ahmedabad, India.

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