Frequently asked
questions.
Everything people ask us about SalesEar: pricing, languages, VoIP, and how we compare to Gong and Convin. New here? Read about SalesEar first.
General
SalesEar is an AI-powered sales call analytics platform that transcribes, analyzes, and scores phone conversations to improve agent performance and conversion rates.
Sales teams, call centers, real estate agencies, insurance companies, loan DSAs, auto dealerships, and any organization with phone-based sales.
Upload call recordings from native SIM calls or any source → AI transcribes in 50+ languages → AI analyzes sentiment, intent, objections, and compliance → Agents get scored with coaching insights → Managers see team analytics. See our how-it-works page for details.
Technical
No. SalesEar works with native SIM phone calls and uploaded recordings. Your agents use their regular phone.
50+ languages including Hindi, Gujarati, Marathi, Arabic, Spanish, English, and more. Specialised accuracy for Indic languages and code-switched conversations (Hindi-English, Gujarati-English, etc.).
Yes. Code-switched and multilingual conversation support is a core feature.
Yes, through Deep Analysis mode, which uses our premium AI engine for speaker diarization. It identifies who said what throughout the call.
A premium analysis mode with speaker diarization and detailed turn-by-turn coaching insights. Available on Pro plan and above.
Comparison
Gong requires VoIP integration, focuses on English enterprise sales, and is priced for large organizations. SalesEar works with native phone calls, supports multilingual conversations, and is priced for SMB teams.
Convin.ai targets enterprise call centers. SalesEar targets SMB sales teams (5-30 agents) with native call support and affordable pricing.
Fireflies focuses on meeting transcription and note-taking. SalesEar is purpose-built for sales call analytics with scoring, coaching, and compliance monitoring.
Pricing
Plans start at ₹6,999/month for 5 agents with 150 hours of transcription. See the pricing page for full details.
Sign up to explore the platform. Visit the signup page to get started.
Yes. Standard Analysis hour packs and Deep Analysis hour packs are available for purchase.
Data & Privacy
Yes. Call recordings and transcripts are stored securely. SalesEar does not share your data with third parties.
SalesEar is built by Appunik, an AI-first software development company based in Ahmedabad, India.