Skip to content

Frequently asked
questions.

Everything people ask us about SalesEar: pricing, languages, VoIP, and how we compare to Gong and Convin. New here? Read about SalesEar first.

General

SalesEar is an AI-powered sales call analytics platform that transcribes, analyzes, and scores phone conversations to improve agent performance and conversion rates.

Any team that sells or follows up on phone calls: inside sales and B2B teams, call centers, insurance companies, loan DSAs, real estate agencies, clinics, education institutes and auto dealerships. If the conversation happens on a phone call, SalesEar can analyze it.

Upload call recordings from native SIM calls or any source → AI transcribes in 50+ languages → AI analyzes sentiment, intent, objections, and compliance → Agents get scored with coaching insights → Managers see team analytics. See our how-it-works page for details.

Technical

No. SalesEar works with native SIM phone calls and uploaded recordings. Your agents use their regular phone.

50+ languages including Hindi, Gujarati, Marathi, Arabic, Spanish, English, and more. Specialised accuracy for Indic languages and code-switched conversations (Hindi-English, Gujarati-English, etc.).

Yes. Code-switched and multilingual conversation support is a core feature.

Yes, through Deep Analysis mode, which uses our premium AI engine for speaker diarization. It identifies who said what throughout the call.

A premium analysis mode with speaker diarization and detailed turn-by-turn coaching insights. Available on Pro plan and above.

Standard analysis uses a high-speed multilingual transcription engine for fast turnaround across 50+ languages. Deep analysis uses a premium speech engine tuned for Indian languages and code-switched conversations, with speaker-separated transcription across major Indic languages.

Call analysis, scoring, and coaching recommendations are generated by SalesEar's AI analysis pipeline. It reads the transcript and produces a performance score, intent classification, objection list, and specific coaching suggestions for each call.

Comparison

Runo is a SIM-based calling CRM with AI call summaries. SalesEar is built for call analytics: it records calls on every major Android brand, including Google Dialer phones, analyzes them in 50+ languages, and coaches agents on voice delivery as well as content. Runo suits teams that mainly need a CRM and dialer.

TeleCRM is a telecalling CRM focused on lead capture, a dialer and automations. SalesEar focuses on what happens inside each call, with transcription, scoring, objections, follow-up gaps and voice coaching, and works on Google Dialer phones.

Gong requires VoIP integration, focuses on English enterprise sales, and is priced for large organizations. SalesEar works with native phone calls, supports multilingual conversations, and is priced for SMB teams.

Convin.ai targets enterprise call centers. SalesEar targets SMB sales teams (5-30 agents) with native call support and affordable pricing.

Fireflies focuses on meeting transcription and note-taking. SalesEar is purpose-built for sales call analytics with scoring, coaching, and compliance monitoring.

Pricing

Every new signup gets a 14-day free trial with Pro features. Per-user plans start at Rs 999/user/month. Transcription hours scale with your team size. See the pricing page for full details.

Yes. Every new account gets 14 days of Pro features: full analysis hours, up to 5 agents, and all Pro capabilities. No credit card required. Visit the signup page to get started.

Yes. Standard Analysis hour packs and Deep Analysis hour packs are available for purchase.

Data & Privacy

Yes. Call recordings and transcripts are stored securely. SalesEar does not share your data with third parties. Processing is designed with India DPDP Act 2023 obligations in mind.

SalesEar is an AI-first sales call analytics product based in Ahmedabad, India. Publisher and product name are SalesEar.

Didn't find your answer? Try it yourself. It's free.