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Insurance call analyticsRenewals are lost on the phone.
Now you can hear why.

Insurance sales call analytics transcribes and scores every telecalling and renewal call your agents make. SalesEar flags missing disclosures, risky promises and badly handled premium conversations, and shows branch managers which calls need review, across Hindi, English and regional languages.

Where insurance calls go wrong

Premium shock without context

A motor renewal comes up ₹3,800 higher after a claim. The agent quotes the new number with no explanation, the policyholder says they will think about it, and a competitor wins the renewal. The premium was not the problem. The explanation was.

Disclosures skipped under pressure

Premium, coverage period, exclusions, waiting periods, claim process and recording consent all need to be covered. On the fortieth call of the day some get skipped, and nobody knows until a complaint arrives.

Promises that should never be made

“Guaranteed returns” on a market-linked plan. False urgency to close today. An inaccurate comparison with another product. One careless line on one call is a compliance risk for the whole branch.

What SalesEar flags on every insurance call

  • Missing disclosures, checked against your own calling script
  • Risky language such as “guaranteed” on non-guaranteed products
  • Premium figures quoted without explaining the change
  • Recording consent and nominee or health details collected
  • Renewal calls where the policyholder raised an objection
  • Every call to the same policyholder in one timeline (Pro and above)

Scored against your script

On the Business plan, add your own calling SOP and SalesEar scores every call against it. Branch managers start the day with the handful of calls that missed a step, instead of sampling a few recordings at random.

Read about script compliance for insurance teams

Live in an afternoon. No VoIP.

  1. Install the app

    Add your agents and install SalesEar from Google Play on their Android phones. No VoIP, no new numbers.

  2. Agents call as usual

    Calls made on the regular SIM dialer are picked up automatically. Nobody has to upload recordings or log anything.

  3. Review flagged calls

    Every call is transcribed, scored and flagged within minutes. Managers start the day with the calls that need attention.

See the full how it works walkthrough or the setup guide.

Common questions

Can SalesEar check insurance calls for script compliance?

Yes. You define the disclosures and phrases that matter for your products, and SalesEar scores every call against that SOP and flags calls with missing steps or risky claims. It supports your compliance process; it does not replace your compliance team.

Do insurance agents need a special dialer?

No. Agents keep calling from their own SIM numbers on the phone’s regular dialer. SalesEar records and analyzes calls on every major Android brand, including Samsung, Xiaomi, Redmi, Realme, Vivo, Oppo, Motorola, OnePlus and Pixel, and on phones that use the Google Dialer. There is no VoIP, no new number and no workflow change.

How much does insurance call analytics cost?

SalesEar pricing starts at ₹999 per user per month. Every new account gets a 14-day free trial with Pro features for up to 5 agents, and no credit card is needed to start.

More questions? Visit the full FAQ.

Further reading

Other industries: Loan DSA Call Analytics · Real Estate Call Analytics · Healthcare Call Analytics · EdTech Call Analytics · All sales teams

Hear every call your team makes.

14-day free trial with Pro features. Up to 5 agents. No credit card.