How it works
From Call Recording to Coaching Insight in Minutes
SalesEar turns every sales call into actionable intelligence — upload a recording, get AI transcription and analysis, and deliver coaching insights to your team. Works with native SIM calls. See our features and multilingual analytics for code-switched conversations.
Five steps to smarter sales coaching
Record or Upload
Agents make calls on their regular phone (native SIM). Recordings are uploaded via mobile app or web. No VoIP, no special dialer, no workflow change.
AI Transcription
Calls are transcribed using our AI engine (50+ languages) with Indic specialization and speaker diarization on Deep Analysis. Handles Hindi-English, Gujarati-English, and other code-switched conversations natively.
Conversation Analysis
AI analyzes the transcript for customer sentiment, purchase intent signals, objections raised, SOP compliance, talk-to-listen ratio, and key topics discussed.
Agent Scoring & Coaching
Each call gets a performance score. AI generates specific coaching recommendations: what the agent did well, what to improve, and missed opportunities.
Team Analytics
Managers see dashboards with team-wide patterns: top performers, common objections across all calls, conversion trends, and coaching priorities.
Premium mode
Deep Analyse
For calls that need extra attention, Deep Analysis uses our premium AI engine for full speaker diarization and Claude Sonnet for detailed turn-by-turn coaching insights. Available on Pro plan and above. Learn more in our FAQ.
No VoIP Required
Unlike Gong, Chorus, and other enterprise tools, SalesEar does not require VoIP integration or a special dialer. Your agents use their regular phone — SIM-based calls are uploaded and analyzed automatically.
Read more about why we built SalesEar for teams that sell on native phones.
Built for multilingual sales teams
Code-switching is handled natively — agents can mix Hindi, Gujarati, Marathi, and English in a single call.
See SalesEar in Action
Start analyzing calls today — no VoIP setup required.