Press record.
That's the whole call review workflow.
A call happens on a regular SIM phone. Minutes later you have the transcript, the score, and the coaching note. Works with native SIM calls, in whatever language your customers speak. See our features and multilingual analytics.
Agent: Sir, site visit kab rakhein?
Client: Saturday morning works.
Five steps. Zero workflow change.
Record or upload
Agents make calls on their regular phone, native SIM. Recordings sync through the mobile app or web upload. No VoIP, no special dialer, nobody changes how they work.
AI transcription
Our AI engine transcribes 50+ languages with Indic specialization, and speaker diarization on Deep Analysis. Hindi-English, Gujarati-English, and other code-switched conversations come through natively.
Agent: Sir, site visit kab rakhein?
Client: Saturday morning works.
Conversation analysis
Every transcript gets read for customer sentiment, purchase intent, objections raised, SOP compliance, talk-to-listen ratio, and the topics that actually came up.
Scoring and coaching
Each call gets a performance score plus specific coaching notes: what the agent did well, what to fix, and the opportunities they walked past.
Team analytics
Managers see the patterns: top performers, the objections coming up across every call, conversion trends, and who needs coaching this week.
Premium mode
Some calls deserve
a closer listen.
Deep Analysis runs our premium AI engine with full speaker diarization and turn-by-turn coaching insights, for the calls where the details matter. Available on Pro plan and above. More in the FAQ.
No VoIP. Ever.
Gong, Chorus, and the rest need VoIP integration or a special dialer. SalesEar doesn't. Your agents keep their own phones and numbers, and the recordings get analyzed automatically.
Read why we built SalesEar for teams that sell on native phones.
Speaks your customer's language.
Code-switching handled natively. Agents can mix Hindi, Gujarati, Marathi, and English in a single call and the transcript keeps up.