Your Agents Sell in Hindi. Your Analytics Should Understand Hindi.
SalesEar transcribes and analyzes sales calls in 50+ languages — including code-switched conversations where your agents switch between Hindi and English mid-sentence. See how it works.
The Problem
Most call analytics tools are built for English-only, VoIP-connected sales teams. But in India, the Middle East, and multilingual markets, sales conversations happen in Hindi, Gujarati, Marathi, Arabic — often mixing two or three languages in a single call. Standard speech-to-text fails on these conversations. Managers either skip call review entirely or spend hours listening manually.
How SalesEar Handles Multilingual Calls
Standard Mode
Our AI transcription engine supports 50+ languages, handles accent variation and multilingual audio.
Deep Analyse Mode
Premium Indic-language engine with speaker diarization and detailed turn-by-turn coaching insights.
Supported Language Combinations
What Gets Analyzed
- →Accurate transcription even when speakers switch languages mid-sentence
- →Sentiment analysis that works across language switches
- →Intent detection regardless of which language the customer responds in
- →Objection identification in any supported language
- →SOP compliance monitoring across multilingual scripts
Who Needs This
- Real estate teams in Mumbai, Delhi, Ahmedabad where agents speak Hindi/Gujarati with clients
- Insurance sales teams across India with regional language diversity
- Dubai-based companies with Arabic-English sales conversations
- Organizations where call review is impossible because managers don't speak the agent's language
No Other Tool Does This
Multilingual FAQs
Can SalesEar transcribe calls where Hindi and English are mixed?
Yes, code-switch support is a core capability. Agents can switch between Hindi and English mid-sentence and SalesEar transcribes accurately.
Does SalesEar work with regional Indian languages?
Yes. Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Bengali, and more are supported with specialised Indic language accuracy.
How accurate is multilingual transcription?
SalesEar uses a purpose-built AI engine for Indic languages with high accuracy on code-switched audio — conversations that mix Hindi and English, Gujarati and English, and similar patterns.
Do I need VoIP for multilingual call analytics?
No. Upload recordings from any source. Works with native SIM calls.
Can managers who don't speak the agent's language still review calls?
Yes. The AI-generated transcript, scoring, and coaching insights let managers review calls in any language.
How is SalesEar different from generic speech-to-text APIs?
Generic STT transcribes audio but does not analyze sales conversations. SalesEar provides scoring, coaching, compliance monitoring, and team analytics.